Service stations: Nottinghamshire service station is one of the worst in the UK, according to Which?
It recorded a customer satisfaction rating of just 41%
A Nottinghamshire service station is one of the worst in the UK, according to new research.
Consumer site Which? has named Trowell Services on the M1 towards the bottom of its ‘Best motorway services in the UK 2025’ rankings.
The 90 service stations included in the rankings were assessed by members of the public on several factors, including facilities, cleanliness and prices.
Trowell Services recorded an overall customer satisfaction rating of just 41% across the areas assessed.
The lowest-rated service station, Bridgwater on the M5, earned just a 23% overall rating.
Gloucester Services was the highest-ranked site on the list, boasting an impressive 85% customer rating.
Trowell Services on the M1
Trowell Services was given the following ratings by Which?:
Customer store: 41%
Price of goods in shops and food outlets: 1/5
Range and quality of shops: 2/5
Range and quality of food and drink outlets: 1/5
Range of facilities: 2/5
Cleanliness: 2/5
Convenience and accessibility: 3/5
Availability and quality of outside space: 1/5
Opened in 1967, Trowell Services is currently operated by Moto.
Several food and drink outlets are located at the services, including Burger King and Marks & Spencer.
Trowell has spaces for both cars and trucks.