East Midlands Railway confirms plans to install 166 information screens across stations including those in Nottinghamshire.

It comes amid the news that rail stations across the UK including Nottingham will have their ticket offices closed in a bid to get staff onto the platforms. It is hoped that the plans would “modernise” the railway. Although the proposal has been met with criticism from unions, disability and passenger groups.

The new plans for the information would screens would include 25 interactive information screens which can offer accessibility and local information. This would include onward travel options or tourist information. It is hoped that the screens will help customers better access and understand information during disruption. Additionally, customers will be able to scan QR codes on these screens to download walking routes

The project is set to cost EMR £1 million to install nearly 200 new customer information screens, including those with interactive functions. Stations included will be Derby, Nottingham, and Sheffield, as well as numerous regional and rural stations.

The colour screens have been designed to be easily visible to customers during different types of weather and lighting conditions. It will also cater to passengers with different levels of literacy and language proficiency.

Neil Grabham, Customer Services Director at East Midlands Railway, said, “We understand the difference easy-to-understand customer information screens can make. The new screens will help customers quickly comprehend the latest information about their journey, consequently improving the flow of people around our stations.

“We have taken great care to ensure they work effectively in busy environments with considerable background noise and visual distractions. Furthermore, they have been designed to be accessible to a wide range of customers, from tech-savvy travellers to individuals who prefer printed timetables, as well as those with low literacy or non-English speaking backgrounds.”

Customer information screens will be installed at the following stations: