Thrilled Nottingham care home celebrates 'perfect ten' score

The delighted team at Edwalton Manor Care Home, Landmere Lane, received the highest possible score, 10, on www.carehome.co.uk, where genuine reviews can only be left by those closely connected to the home, including residents.

Home Manager Emma Hopper said: "It means so much to us because the reviews come from our amazing families, residents and friends – those who know us best.

"The top score is also a huge credit to everyone here, our team, our residents, families and friends.

"Here at Edwalton Manor we are dedicated to providing the very best possible care as well as a wonderful home where people can be themselves."

On the site, one relative said: “Nothing is too much trouble, and the atmosphere is more like a hotel than a 'care home'.

“Residents are treated as individuals and staff go out of their way to get to know everyone and their particular foibles! It's a happy place to live and to visit.”

Also on the site, one resident wrote: "I returned to Edwalton Manor as I had stayed before for a few weeks respite, and I enjoyed it so much that when my care needs increased, I didn't hesitate to move back in.”

Another relative said: “My parents are staying in the care part of the home as they don't require nursing. All the staff (homemakers) are very welcoming and can't do enough for you. The care my parents have received is exemplary. It truly is a luxury care home.”