Local independent opticians celebrates hitting 400 Google reviews

Opticare Opticians is an independent optician with practices in Newark, Anstey, Birstall, and Sileby. They pride themselves on offering the very best in customer care and a personalised service to all who choose Opticare as their local, trusted optician.

400 Google reviews later, and they’re immensely proud to retain their average rating of 5 stars across their practices. Co-director of Opticare and optometrist Shaimil Shah is proud and grateful for this latest achievement, saying, “Thank you to each and every one of you who has left us a review. Each review means a lot; as a small business, we rely on word of mouth over any other marketing and so each review we receive goes to helping someone else find out about our service-led eyecare”.

Since opening, Opticare has gained a total of 676 Google reviews across all of their practices, a 100% recommended rating from 200 Facebook reviews, and a total following of over 1,500 across social media.

Opticare began 34 years ago in 1991, when founders and directors Paresh Patel & Shaishav Shah met whilst studying Optometry together at Cardiff University. They had a dream of going into business together in order to provide the highest standard of eye care with a real focus on individual needs.

Newark is Opticare’s flagship practice, which opened in 1991. Newark was chosen as the place for Opticare’s first practice due to its family-friendly environment.

Anstey followed in 1993 (at its original location on Cropston Road before moving to its current location in 1999) and Birstall in 1996 (at its original location before moving to its current location on Loughborough Road in 2005).

After 10 years, in 2001, Opticare’s Newark Practice got a big refurbishment and investment in cutting-edge technology – for the time!

Fast forward to 2013 and Newark gets another expansion with an additional consulting room and a glazing lab downstairs with state-of-the-art glazing machinery.

In 2017, Opticare added Sileby Practice to their offerings.

Once more, in 2022, Newark Practice underwent another refurbishment, transforming the front-of-house and patient areas with a brand-new reception, showroom, and browsing area.

Opticare’s achievement helps testify that independent is best. Last year, a survey by Which? Magazine showed that independent opticians provide the highest quality of service, care, and customer satisfaction.

As one of Leicestershire’s and Nottinghamshire’s leading independent opticians, Opticare is proud to offer the same high standards that helped independents outperform big chains in every category – from eye tests to eyewear and contact lenses.

Which? surveyed over 10,000 people who recently visited an optician for an eye test, to purchase glasses, or to buy contact lenses. Independent opticians scored a massive 88% for customer satisfaction.

Unlike large chains, independent opticians like Opticare offer:

•Personalised Eye Care: Opticare customers benefit from individualised attention and tailor-made solutions for their vision needs.

•Quality Customer Service: We know our patients by name, not as just another number in the queue.

•Detailed Appointments: Your eye health is our top priority, and we take the time to ensure your prescription is perfect and your eye health is thoroughly checked.

What sets Opticare Opticians apart from high-street chains is their commitment to offering the very best in both eye care and eyewear. Here’s why they believe they’re the top independent choice:

•Their optometrists are highly trained and always up to date with the latest advancements in eye health.

•They pride themselves on providing a warm, welcoming environment where every customer feels valued.

•Whilst they offer premium frames and lenses, they also work hard to ensure that their prices are competitive and accessible.

•As an independent optician, they care about their local community and aim to build lasting relationships with all of their customers.

At Opticare, they don’t believe in a one-size-fits-all approach. They believe in you – your specific needs, your style, and your long-term eye health. Whether you need an eye test, new glasses, or contact lenses, trust Opticare to provide a service that’s personalised, professional, and reliable.

It’s this approach that has won them over 400 reviews and an average rating of 5 stars!